Answers to your online marketing and website development questions
Website design and development can be daunting. Pixels and programming can be downright intimidating. Online marketing can tie you in knots. But relax, help is at hand. If you’ve got an online marketing question or want to find out more about us, get in touch with our website development team in Perth. Alternatively, check out our FAQs below for answers to a whole heap of online marketing, website design and development questions.
Index
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How long has Alyka been in the online marketing industry and how many website design and development projects have you tackled?
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Have you got a website design portfolio I can look at?
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How are you different from any other website design and development specialist? Can I be sure you’ll understand my business requirements?
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Have you got a dedicated customer service team?
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I want to accept credit card payments on my website. Can you help me with that?
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How long will it take my website to be designed?
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Once I have a website, can I update it myself?
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I don’t have a content management system (CMS). How can I update my website?
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What about domain names and hosting? Do you handle that?
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How much does a website cost?
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Is my website secure?
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How will people find my website on search engines like Google?
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Can I track the performance of my website 24/7?
Alyka was established in 2006 by a team of dedicated guys who had already clocked up over 50 years of combined experience in the web industry, working for some of the biggest corporations and Government agencies in Australia. Our focus at Alyka is ‘boutique’ rather than big, however that has not stopped us from creating over 100 websites in the past five years - from small brochure style websites to very large and complex Government websites. What makes us really proud though, is that our clients keep coming back for more, and recommending us to their colleagues and friends. Find out more about our website development expertise and our team of website designers at our Perth studio, or contact us to discuss your requirements and our suite of online marketing services.
Well of course! We are very proud of our websites. Unfortunately we don’t have space to show all of them, so if you want to know more about our experience with a specific industry, please contact us. View our design portfolio. You may also be interested in our testimonials.
As you know, there are hundreds of website design and development specialists around, so how are we different?
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Well, firstly we are a boutique business – smaller and more specialised than large IT firms. Web design, development and online marketing is not just a ‘tack-on’ to a larger range of services, it is our core business. We know our stuff.
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We are dedicated to forming long-term relationships with our clients. We are here for the long haul, which benefits both you and us. We make it “our business” to understand “your business”.
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You get to deal with the owners and executive management team of the business, rather than ‘plebs’. We won’t win the deal and then pass you on to a less experienced staff member. Our project managers are also owners of the company or a member of our executive management team.
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We are a dedicated team of “geeks” with great “social and marketing skills” – a rare breed indeed!
At Alyka, we like to see ourselves as your partners in all things online. Work with us and you will be assigned a dedicated project manager to look after your specific requirements. We have a one-day turnaround for all enquiries and minor editing requirements.
I want to accept credit card payments on my website. Can you help me with that?
Yes, connecting your e-commerce website to your bank is a crucial step in setting up your online store. But relax, we make the whole process easy for you. In fact, we organise everything. Find out more about our online payment gateway system.
How long will it take my website to be designed?
We pride ourselves in meeting deadlines and will try our very hardest to meet our client’s specific timeframe, however the completion of a website is a two-way-street. The most common delay is waiting for content to be sent to us from our clients. (Of course we have dedicated web content editors and copywriters who specialise in this area.) Ball-park timeframe? Approximately 3-8 weeks – depending on your specific requirements.
The best way to enable you to edit your own website, including changing text, uploading photographs or documents, deleting pages, adding new pages etc. is via a content management system (CMS). Without a CMS, you will need to own and have an understanding of some form of web editing software (such as Dreamweaver) and/or know basic html.
At Alyka, we pride ourselves in delivering a CMS to our clients that is extremely easy to use – you don’t need any technical knowledge and can update your website 24/7. Find out more about our CMS – the best in Perth.
Of course, we also offer a web maintenance package if you don’t have time to edit your own website. We also run training courses on becoming an effective website editor, making the most of your CMS and writing for search engine optimisation. Contact us to find our more.
Without a content management system (CMS) it can be difficult to update a website. You need to know the basics about html and will also need web editing software such as Dreamweaver. At Alyka, we offer web maintenance packages for a reasonable fee. Contact us to find out more.
At Alyka, we are a one-stop-shop for all of your online needs and can register your domain name, design your website, provide you with web hosting and arrange your email accounts.
It is very difficult to quote prices here as the cost obviously depends on your particular requirements, including website functionality, number of pages, whether you want a content management system (CMS) or not etc. At Alyka, we don’t sell off-the-rack template websites. We take the time to really understand what you want to achieve and what your budget is, before we recommend a web design or online marketing solution. Contact us for a no obligation chat.
We provide daily backups and an off-site storage facility – providing double protection. We have the latest firewall and virus protection programs. We also run the latest server operating systems.
There are so many ways to improve the rankings of your website on search engines like Google. At Alyka we go way beyond just creating great looking websites. We also specialise in a range of online marketing strategies to help your business grow, including search engine optimisation (SEO), e-newsletter marketing, search engine marketing, blogs and forums. Find out more about our online marketing strategies, or contact our website development team in Perth.
Yes. We provide Google Analytics with every website we create. You will be provided with an account than enables you to review and track the performance of your website anytime.